Why is advice in specialised insurance so important?

Specialised insurance products are complex, therefore doctors need a clear understanding of the processes that need to be followed when obtaining and claiming from insurance.

The following aspects need to be taken into account:

• Confirmation of the cover you have purchased (e.g. claims versus occurrence cover)
• The importance of the renewal process and requirements when renewing
• How material changes can affect your cover if insurer is not notified
• The time frames of notification

As an independent intermediary with a great deal of knowledge and experience, we are ideally positioned to assist you with these complex products and have the ability to manage your specialised portfolio. Additionally, we offer world class service and effectively bridge time delays between insurers and our clients.

We also pride ourselves in managing claims, enquiries and renewals as well as sharing the latest trends and information.

We are one of the first intermediaries that have an advanced Customer Relationship management system to ensure a centralised view of each of our clients. Furthermore, our Customer relationship management programme assists us in managing our turnaround times consistently.

With in-depth information on the products available in the industry, we ensure that our clients understand the terms and conditions of their policies, including extensions, exclusions, notification methodology, risks, annual renewal.

Additional value and services offered:

• Clinical websites tailored to suite your practice and experience
• Identify additional risks exposures to practices, which include cyber liability
• Invitation to CPD clinical and ethical webinars
• Facilitating events

No one business is the same and this is the most important aspect of addressing your concerns and ensuring that your practice has the market-related cover knowledge and the most applicable premium on an annualised basis.